WELL at Scale Consulting
"Our unique approach and experience with WELL at Scale means a streamlined process for your team on every location and a certification that can be applied across your portfolio. With our expert guidance, bulk pricing options, and streamlined approach, organizations can enhance health and well-being across their portfolios without unnecessary complexity. It’s easier than you think—and we’re here to help every step of the way."
Lauren Martin, Associate Vice President | Senior Manager of Development
At Epsten Group, we are dedicated to advancing health and wellbeing across your entire organization and real estate portfolio. Our comprehensive approach to our WELL at Scale services ensures that your portfolio complies with the highest standard in health and well-being by enhancing the overall experience for your organization. Our expertise in health-focused design, sustainability, and certification guidance ensures your properties align with the WELL Building Standard's rigorous criteria, driving impact at scale while simplifying the process for your team.
Epsten Group’s WELL at Scale Approach
Our Approach
With our extensive experience in certification management, our team brings a unique approach to WELL at Scale Certification that not only simplifies the process but also saves valuable time and money for the entire team.
- Strategy & Assessment: We evaluate your existing spaces and operations to develop a tailored WELL at Scale roadmap that aligns with the specific needs and goals that make the most sense for the organization. We identify areas for improvement and use the tailored framework to begin to build the WELL Approach.
- Design Playbook: Before the next office build-out is even considered, we develop a comprehensive playbook outlining the design requirements for all spaces included in the program, which can be provided to any project team to support their design development.
- Implementation: Whether the space is existing or new, our approach to WELL at Scale involves overseeing the implementation of necessary design features. While design is ongoing, we start the process of operational discussions, providing templates and frameworks to make the creation of these policies less time consuming for the organization.
- Documentation and Certification Management: We believe that the team members who wear many hats should not have to split their time between their main job role and a process that is foreign and new. Our role as consultants includes completing all documentation, ensuring that all required information necessary to document compliance is provided for review.
- Performance Verification Testing & Support: Our experienced team of WELL Performance Testing Agents and consultants provide integrated support through the performance period to optimize successful outcomes. Our agents have the necessary experience to guide your organization through troubleshooting any problem areas to keep your certification progress moving forward.
- Ongoing Monitoring & Maintenance: Following achievement of certifications or ratings through WELL at Scale, all projects must participate in ongoing reporting to support their pursuit of renewal of their achievement in the years to come. We develop ongoing reporting frameworks to make this burden lighter on your facilities or property management team and will support your team with tracking ongoing reporting milestones.
- Recertification & Rating Renewal: One of the hallmarks of WELL is that achievements must be renewed over time to ensure ongoing compliance. Recertification and renewal with WELL at Scale include a unique audit process that our team is well-versed in managing, allowing your team to stay focused on other priorities, as we prepare your organization and assets to successfully maintain their certifications and ratings.
Benefits of WELL at Scale
Implementing WELL at Scale offers numerous benefits, including:
- Enhanced Employee Well-being: Improved indoor air quality, ergonomic designs, and access to wellness amenities contribute to a healthier and more productive workforce. Organizations with a focus on health and well-being also attract top talent.
- Increased Property Value: Properties that meet WELL standards are more attractive to tenants due to the expanse of amenities. More importantly, these properties are also a driver for investors, enhancing market value and producing a 7.7% increase in lease rates per square foot.
- Leaders of the Pack: Demonstrating a commitment to health and well-being positions your organization as a leader in corporate responsibility. Utilizing WELL at Scale means aggregating a commitment across an entire portfolio regardless of individual asset participation.
- Support ESG Reporting: WELL at Scale clients receive custom annual reports that highlight how the organization has committed key areas related to performance across environmental, social, and governance markers.